To our valued clients,
We are writing to alert you of a recent domain phishing scam that targets our company's clients. Domain phishing is a fraudulent practice where cybercriminals create emails or websites to copy a legitimate organization but are designed to trick their targets into revealing sensitive information or making payments to the wrong account.
In this case, the scammers are using a domain name similar to Cowan's but with spelling differences. For example, they might use cowangroups.ca or cowangrp.ca or even cowan-group.ca instead of the correct cowangroup.ca. They might also use a different extension, such as .com or .net, instead of .ca. Emails are then sent to our clients, pretending to be Cowan, requesting that banking information be updated or that a payment be made to a new account.
Please be aware that Cowan will never ask you to change your banking information via email. Do not respond to these emails or click on any links or attachments they contain. If you receive such an email, please delete it immediately and report it to Cowan at infosecurity@cowangroup.ca.
What can I do?
To protect yourself and your business from domain phishing scams, we suggest the following best practices:
- Always verify the sender's email address and domain name carefully before opening or replying to any email; if you notice any spelling errors or inconsistencies, do not trust the email.
- Always contact us by phone (1-866-912-6926) or by using our official website (www.cowangroup.ca) if you have any questions about an email you've received from us; do not use the contact information or links provided in the email, as they might be fake.
- Always review your invoices and payment details carefully before proceeding with transactions; if you notice any changes or discrepancies, contact us before proceeding with the payment.
- Always use a secure and encrypted connection when accessing our website or making online payments; look for the padlock icon and the https:// prefix in the address bar of your browser.
Committed to your security
We value your trust and business and are committed to keeping your information and transactions safe and secure. If you have any questions or concerns, please do not hesitate to contact us anytime at 1-866-912-6926 or email info@cowangroup.ca.
Sincerely,
Cowan Insurance Group
